OBIN Wealth Management
BOOK A CONVERSATION

legal policy

Privacy Policy

Last updated: September 2026

OBIN Wealth Management (Pty) Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit www.obin.co.za, contact us or make use of our services.

This policy should be read together with our Terms & Conditions and Website Disclaimer.

1. Who We Are

OBIN Wealth Management (Pty) Ltd
Company Registration No. 2017/653541/07
Authorised Financial Services Provider – FSP 49230

For purposes of the Protection of Personal Information Act 4 of 2013 (“POPIA”), OBIN Wealth Management is the responsible party in respect of personal information processed by us.

2. Our Information Officer

OBIN Wealth Management’s Information Officer is:

Johannes Burger
Email: johannes@obin.co.za

Queries or requests relating to personal information or this Privacy Policy may be directed to the Information Officer.

3. Personal Information We May Collect

The personal information we collect depends on how you interact with us.

This may include:

  • your name and surname;
  • identity and identification information;
  • contact details, including email address and telephone number;
  • residential or postal address;
  • date of birth;
  • financial information;
  • employment and income information;
  • information about your assets, liabilities and financial circumstances;
  • investment and retirement information;
  • insurance and healthcare-related information where required to provide the relevant service;
  • information submitted through forms on our website;
  • correspondence and communications with us;
  • information required to comply with regulatory or legal obligations; and
  • technical information relating to your use of our website.

We aim to collect only information that is relevant and necessary for the purpose for which it is required.

4. How We Collect Personal Information

We may collect personal information:

  • directly from you when you contact us;
  • when you submit an enquiry or form through our website;
  • when you become a client or request financial advice;
  • when you communicate with one of our advisors or employees;
  • from financial institutions, product providers, insurers, medical schemes or other service providers where necessary and legally permitted;
  • from public records or other lawful sources;
  • through cookies, analytics and similar technologies when you use our website; and
  • where required or permitted by law.

Where information is obtained from a third party, we will process it in accordance with applicable law.

5. How We Use Your Personal Information

We may process personal information for purposes including:

  • responding to enquiries;
  • providing financial advice and financial planning services;
  • assessing your financial circumstances, objectives and needs;
  • assisting with investments, retirement planning, insurance, healthcare and other financial products or services;
  • communicating with product providers and other relevant service providers;
  • administering our relationship with you;
  • complying with financial services, regulatory, tax, anti-money laundering and other legal obligations;
  • verifying your identity;
  • maintaining appropriate business and client records;
  • managing complaints and enquiries;
  • improving our website and services;
  • monitoring website performance, security and usage;
  • preventing fraud, misuse or unlawful activity;
  • communicating important information about our services; and
  • sending marketing communications where you have consented or where otherwise permitted by law.

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted by law.

6. Special Personal Information

In providing certain financial, insurance or healthcare-related services, it may be necessary for OBIN Wealth Management to process information classified as special personal information under POPIA.

We will process this information only where it is necessary, permitted by law and subject to the appropriate safeguards and, where required, your consent.

7. Sharing Your Personal Information

We do not sell your personal information.

Where necessary for the provision of our services or for legitimate business, regulatory or legal purposes, we may share information with:

  • financial institutions;
  • investment and product providers;
  • insurers;
  • medical schemes and healthcare-related product providers;
  • administrators;
  • compliance service providers;
  • accountants, auditors and professional advisors;
  • technology, website, hosting and data service providers;
  • regulatory authorities;
  • government departments or law enforcement authorities where legally required; and
  • other parties where you have authorised us to do so.

Third parties processing personal information on our behalf are required to protect that information appropriately and use it only for the agreed purpose.

8. International Transfers of Information

Some service providers or technology platforms used by OBIN Wealth Management may store or process information outside South Africa.

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the transfer complies with POPIA and that appropriate safeguards are in place.

9. Website Forms

When you submit information through a form on www.obin.co.za, the information you provide may be transmitted to and stored by OBIN Wealth Management and its authorised service providers.

Please do not submit information through website forms that is not reasonably necessary for your enquiry.

Submitting an enquiry through the website does not by itself establish a financial advisor-client relationship.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help a website function correctly, remember preferences, improve security and provide information about how the website is used.

We may use:

  • Essential cookies required for the website to operate;
  • Functional cookies that support website functionality and preferences;
  • Analytics cookies that help us understand how visitors use the website; and
  • Marketing cookies, where applicable, to measure or support marketing activities.

Where consent is required for non-essential cookies, you will be given an opportunity to accept or manage your preferences.

You can also control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

11. Website Analytics and Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • referring website;
  • pages viewed;
  • date and time of visits; and
  • general website interaction information.

This information may be used for website analytics, security, troubleshooting and improving our website and services.

12. Direct Marketing

We may send you information about OBIN Wealth Management’s services where you have provided your consent or where communication is otherwise permitted by law.

You can unsubscribe from electronic marketing communications at any time by using the unsubscribe option provided or by contacting us.

Opting out of marketing communications will not prevent us from sending communications necessary to administer an existing client relationship or fulfil legal or regulatory obligations.

13. Protecting Your Personal Information

OBIN Wealth Management takes reasonable technical and organisational measures to protect personal information against:

  • loss;
  • damage;
  • unauthorised access;
  • unlawful processing;
  • alteration;
  • disclosure; and
  • destruction.

Access to personal information is restricted to employees, representatives and service providers who require access for legitimate business purposes.

While we take reasonable precautions, no internet-based system can be guaranteed to be completely secure.

14. How Long We Keep Information

We retain personal information only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable financial services, tax, regulatory and other legal requirements.

Once information is no longer required, it will be securely deleted, destroyed or de-identified where reasonably practical and permitted by law.

15. Your Rights

Subject to POPIA and other applicable legislation, you may have the right to:

  • ask whether we hold personal information about you;
  • request access to personal information we hold about you;
  • request correction or updating of inaccurate or incomplete information;
  • request deletion or destruction of information where legally permitted;
  • object to certain processing of your personal information;
  • withdraw consent where processing is based on consent;
  • object to direct marketing; and
  • lodge a complaint regarding the processing of your personal information.

Certain information may need to be retained despite a request for deletion where OBIN Wealth Management is legally or contractually required to retain it.

16. Accessing or Correcting Your Information

Requests relating to personal information should be submitted to our Information Officer:

Johannes Burger
Email: johannes@obin.co.za

We may need to verify your identity before providing access to personal information or making changes to it.

Requests for access to records may also be dealt with in accordance with the Promotion of Access to Information Act 2 of 2000 (“PAIA”) and OBIN Wealth Management’s applicable PAIA procedures.

17. Complaints

If you have concerns about how OBIN Wealth Management has processed your personal information, please contact our Information Officer first so that we can investigate and respond to your concerns.

You also have the right to lodge a complaint with the Information Regulator (South Africa):

Information Regulator (South Africa)
Woodmead North Office Park
54 Maxwell Drive
Woodmead
Johannesburg, 2191

Telephone: 010 023 5200
Toll Free: 0800 017 160
General enquiries: enquiries@inforegulator.org.za
POPIA complaints: POPIAComplaints@inforegulator.org.za

18. Children’s Personal Information

Our website and services are not intended to collect personal information directly from children without the involvement of a parent, guardian or other competent person where required by law.

If personal information relating to a child is required in connection with financial planning or another service, it will be processed only where lawful and necessary.

19. Links to Other Websites

Our website may contain links to websites operated by third parties.

OBIN Wealth Management is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, services or legal and regulatory requirements.

The most recent version will be published on www.obin.co.za with the date on which it was last updated.

21. Contact Us

For general queries:

OBIN Wealth Management (Pty) Ltd
4th Floor, Imperial Terraces
Tyger Waterfront
Carl Cronje Drive
Bellville, 7530

Telephone: 021 204 6070
Email: info@obin.co.za
Website: www.obin.co.za

For privacy and POPIA-related queries:

Information Officer: Johannes Burger
Email: johannes@obin.co.za

Mi-Jeanne Gerretsen

Administrative Assistant

Mi-Jeanne brings financial administration experience and a strong attention to detail to the OBIN team. She focuses on accuracy, efficiency and care across the administrative side of the client relationship.

Jacky Jordaan

Healthcare Adviser and Administrator

Jacky has experience across medical, corporate and financial-services environments and supports OBIN clients through healthcare advice, administration and operational coordination. Her role helps ensure the healthcare side of the client experience is organised, responsive, and personal.

Johannes Burger, CFP®

Director & Wealth Manager

Johannes founded OBIN Wealth Management in 2017 with the vision of creating an environment where financial planners can guide investors toward financial freedom through objective, independent advice. His financial planning career began in 2010; in 2013 he obtained a Postgraduate Diploma in Financial Planning from the University of Stellenbosch and qualified as a Certified Financial Planner®. As Key Individual and Representative, Johannes is involved in strategy, planning, client engagement and overall management.

Allan Geldenhuys, CFP®

Wealth Manager

Allan began his financial services career in 2012, initially working as a financial analyst before moving into financial planning. He works with individuals, families, businesses and trusts to make informed financial decisions and implement effective strategies. Allan is a Certified Financial Planner® and member of the Financial Planning Institute of Southern Africa.